Case Studies / Testimonials

The following patients had Multifocal Lens Implants for their cataract surgery:

I recently had cataract surgery performed by Dr. Chan, and I cannot speak highly enough of the experience. From start to finish, Dr. Chan and his team exhibited the utmost professionalism, skill, and care.

Firstly, Dr. Chan’s bedside manner immediately put me at ease. He took the time to thoroughly explain the procedure, addressing any concerns or questions I had with patience and clarity.
The surgery itself was a resounding success. Dr. Chan’s precision and skill were evident as he performed the procedure with expert proficiency. Thanks to his expertise, my vision has improved dramatically,

Dr. Chan called the next day to ensure that everything was progressing as expected.

Overall, I am beyond grateful to Dr. Chan and his team for their exceptional care and expertise. I wholeheartedly recommend Dr. Chan to anyone in need of cataract surgery – you couldn’t ask for a more skilled and compassionate surgeon. Thank you, Dr. Chan, for changing my life for the better!

Thomas H

My two eye operations by Mr Chan and hospital staff went very well. I was well looked after and the procedures involved very little stress or pain.

John R

I received great care and support throughout. I just wish the NHS was able to offer a similar service as everyone deserves it.

Ann B

I decided to gift myself lens replacement using money I’d inherited from my parents. Due to it being such an important decision, I wanted to make sure I spent my money wisely. I investigated different options but the reviews for Edinburgh Spire exceeded others. My consultant was Dr Chan and from beginning to end I felt in very capable and caring hands. He was very clear about the procedure from the outset, very flexible when I needed to change dates, and always responded very quickly to any questions. Surgery went extremely smoothly on my first eye which put me at ease for the second eye. I am now looking forward to vastly improved vision and saying good-bye to glasses. I’d recommend Dr Chan without hesitation.

Sara B

Mr Chan and his team looked after me with great care and professionalism. I was extremely nervous and he reassured me and talked everything through to calm me. His team also were very supportive and the whole experience was very much less stressful than I was concerned about. Would definitely recommend going to Dr Chan

Dororthy C

Having recently had cataract surgery on both eyes carried out by Dr. Chan I can say that I’m very pleased with his level of professionalism and expertise. During the whole experience I was treated with kindness and consideration.

Ian P

Surgery? Who likes it! But the experience was well beyond my expectations: treated like a proper human being, with humour, kindness, everything explained all the way through> I even asked if my appointment could be brought forward and the wish was granted. Nothing was too much, annoying and best of all patronising and this is when I totally respect the skills of others.

Georgiana C

Appointment was quickly arranged and I was fully updated with the details of every step of the way. Made to feel fully at ease on the day and taken well care of.

Procedure was straight forward and I was kept up to date with every step of the way. Quality of work was great and not effects afterwards. Medication was clear and discussed the full aftercare requirements.

Follow up call from Dr Chan the next day showed the high level of personal support that was given. I would have no hesitation recommending Dr Chan to anyone else requiring his expertise.

Gordon P

I’m not a medical expert. I was very impressed by Dr Chan’s personal attention. His team were very efficient. I found that reassuring.

Gad R

I had a cataract operation performed by Dr Chan. The pre operation consultation was very helpful. Dr Chan explained the process clearly with room for questions. On the day of the operation I received excellent care from the entire team. Dr Chan was very supportive. The operation itself was done with reassurance and explanation throughout. I received outstanding service at every stage. I had a cataract operation performed by Dr Chan. From the initial consultation to the operation the process went very well indeed. Dr Chan communicated the operation details clearly with space for questions. I was left feeling confident about the operation. On the actual day the service I received from both Dr Chan and the entire team looking after me was outstanding.

Brendan K

From the initial consultation to the cataract surgery taking place Mr Chan is very thorough. He explains what will happen, goes over all of your options and sets your mind completely at ease. He anticipated I was nervous so offered slight sedation for the surgery which I was happy with. You are well looked after from start to finish by Dr Chan and all of his Team. The surgery takes around 30-40 minutes and you are made to feel comfortable at all times. I would highly recommend him to anyone.

Jackie S

I underwent cataract surgery with Mr Chan yesterday. The whole procedure is extremely well organised and his team totally professional, as is Mr Chan himself. He is a good communicator and puts you at ease about what will happen. Whilst carrying out the surgery he keeps you informed of progress and reassuringly visits you in the recovery suite and a follow up call the next day. I would have no reservations in recommending him to anyone who wants to undertake surgery.

Keith L

18 months after having cataract surgery by Mr Chan (Which was amazing) I needed to have some laser treatment. On the day of my consultation Mr Chan offered to do it there and then as he didn’t want me to have to wait for another appointment. Fantastic service by an amazing surgeon. Thank you Mr Chan 10/10.

Kathryn A

All went great. Not one complain. I thought everything went nice and smooth. I would recommend you to anyone who thinks about going private. Staff are good as well.

William J

I had a cataract and was treated by Dr Tin Chan. My initial review was carried out promptly and courteously by Dr Chan and his staff. The date given for my procedure was as initially indicated and the procedure was carried out expertly by Dr Chan – I am exceedingly happy with the result and am very happy to have my second cataract operation carried out by Dr Chan and his staff in the near future.

Margaret S

I am very happy with my surgery I had at Spires hospital with Dr Chan the staff are so helpful and pleasant as well would highly recommend this hospital and Dr Chan to anyone I had my left eye done Cataract done so happy went for my 1 wk check-up and Dr Chan very happy and pleased with the surgery as well Thankyou so much for my time at this amazing hospital Thankyou so much

Alma E

Dr Chan puts you at ease and makes you feel you’re in good hands. Lovely professional staff and quiet, comfortable surroundings when attending operation appointment. Both eyes have had cataract surgery and all good.

Jmck

Very efficient. Explained the procedure well. Welcomed the next day follow up.

Christine M

I am so pleased that Mr Chan agreed to carry out my eye procedure. He explained the operation very clearly and answered my concerns pre-operation I was so pleased with his friendly professional approach. My operation went really well although not easy for Mr Chan he used his skills to make the operation a success. After care was explained clearly by his team and a follow up call after my procedure by Mr Chan was so welcome and reassuring. I would recommend Mr Chan to anyone needing an eye procedure from a skilled attentive surgeon.

Rob G

5 Stars plus for the outcome of my cataract procedures. Dr. Chan kept me informed and educated about the options throughout the process. I was very reassured to hear I was number 4 in the queue on the day of my first procedure. Here was a Dr who clearly did this process day in and out. That experience was reassuring.

Dr. Chan’s support team also kept you informed on what was happening and explained which eye drops to take in a very straightforward way (i.e., giving them each a number and explaining the timing intervals for each).

The only area for improvement would be in the supporting admin when I was giving times for my appointments well in advance and these times changed a few days before which impacted my plans i.e., lift to the hospital. I see no issues in changing the times of the original appointment if they said that these were only indicative times.

A minor point in relation to the life-changing results.

David S

From the onset Mr Chan and all his staff at the hospital showed complete professionalism which gave me confidence in the procedure for appointments for cataract surgery on both eyes. Very impressed with premises and Spire Health operation and backup services (emails, information, etc ) I would like to express my gratitude to Mr Chan and his staff.

Roger P

Dr Chan from initial consultation was extremely professional. He was very informative of procedures and was very calming. I had complete trust in him and his team.
Bridget was my nurse and I wanted also to say a special thank you to her for her care and attention. It was obvious she was admired by the team she supports. Excellent service throughout from the full team.

Mary B

I had both cataracts done within two weeks under the care of Mr Chan. Both procedures were done with the utmost care and attention. I was touched that he called me the day after the procedures to find out how I was . When I saw him for my check up a week after the second procedure, I said it had been a miracle. I will still need glasses for close work but to be able to see so clearly after years of deteriorating eyesight is amazing.

Carolyn M

My appointment with Dr Chan was for cataract surgery. It was carried out at Spire on behalf of the NHS dealing with a long waiting list. I had no previous experience of this procedure so I found that he and his staff were very helpful and understanding. They explained the procedure clearly so that everything went very well.

Bernadette O

This was my second cataract operation with my first carried out through NHS 6 months previous. I had a very positive experience this time from the initial consultation with Dr Chan to my post ops telephone Conversation. Dr Chan had a very good way of making me feel at ease throughout the operation letting me know what to expect and when. I also appreciated his flexibility to accommodate my procedure to allow my surgery to be done before my vacation and to give me the required time before flying abroad.

Pauline S

Mr Chan is an excellent, conscientious eye surgeon. I could not have hoped for a better. In addition, he is also a very nice human being.

FrankH

My whole experience was pain free and I felt comfortable, in good hands and well looked after by Mr Chan and his team.

Douglas T

Dr Chan was extremely helpful through the full process of the procedures. Any questions or concerns were thoroughly explained in detail at the start, during and following both operations. He was also fully contactable at anytime by email and made a follow up call the next day after each operation. On the whole I felt extremely comfortable at all times with Dr Chan and I have no hesitation in recommending him to anyone for eye surgery.

Gary B

Have had cataract on both eyes removed by Mr Chan. I have been left very impressed by Mr Chan and his team at the Spire Shawfair Park.
Mr Chan explained, in depth, the procedures and discussed this with both myself and husband.
He quickly ascertained I was very nervous and advised he would have me get sedation which led me, on the operation days, to Marc Jansen the anaesthetist. Again a really cheery guy who explained what this sedation would be and was first class at putting me at ease. ‘Smile, you’re not nervous, you’re happy’ was what he was saying as he took me into theatre!
From arriving for my initial consultation right through to my two surgeries Mr Chan was amazing, professional and his team impressive.
Would thoroughly recommend.

Elizabeth J

I can advise that Mr Chan’s care and attention was excellent. He took the time to allay my anxiety about the impending cataract surgeries and ensured that I was comfortable at all times. His follow up telephone calls were also much appreciated. Mr Chan and his staff team should be commended for their cheerful manners and professionalism.

Janetta M

My cataract surgery was excellent and exceeded all expectations. The sight in the eye which had the surgery is remarkable. I no longer need distance glasses.
I am also extremely grateful to Mr Chan for detecting previously undiagnosed Glaucoma on my pre surgery consultation and immediately prescribing Eye drops for this condition.

May C

Mr Chan took the time to explain to me about the operation and also called the next day to make sure I was recovering from the operation and if I had any further questions. I would highly recommend him.

David W

I did not know Mr Chan before I was referred to him. He was clear, concise and open about the procedure I expected him to perform. They were performed in a timely fashion in an excellent facility. I felt no pain, not even discomfort during the two operations. When my wife requires cataract surgery I would be delighted if she is referred to Mr Chan.

John W

Found everyone at hospital very friendly and professional.
I found Dr Chan very caring and professional also he followed up procedure with a phone call.
Already I have found a big difference in my sight.
I would not hesitate to recommend.

Helen C

Very reassuring, he explained everything that was involved in my cataract surgery and provided outstanding care throughout.

Deborah A

I have had a very successful eye cataract operation with the surgery performed by Dr Jonathan Chan. I attended a pre op consultation with Dr Chan where following an eye examination it was fully explained to me about the surgical procedure and also the options which I had for the operation regarding anaesthetic. On the day of the op after admission I had a brief interaction with Dr Chan before being taken to the surgical theatre. The operation was very skilfully performed by Dr Chan and I did not experience any adverse feelings but felt relaxed and confident during the process. I was able to go home that afternoon. The following day I had very clear vision and was surprised to have neither redness or feeling of soreness in the operated eye. The change and clarity in my vision was exceptional. Dr Chan contacted me personally by telephone to ask how I was feeling and to ensure that I had started the post operative care. I would highly recommend any patients to the care of Dr Chan.

Moira J

With some trepidation about my procedure, I was made to feel very calm and important to the extent that I felt that I was the only patient he was seeing. Everything was explained to me and all of his staff were very supportive

Ian R

Great service and experience, quick, painless superb outcome. Dr Chan was excellent and very reassuring and skilled. Would highly recommend. Five stars!

Audrey P

Mr Chan was great from start to finish. Kept my wife updated with all the procedures and medication. Operations went very well and completely successful. A great professional would recommend him to anyone who wants eye surgery.

Lorna C

Premises, Staff and food were all excellent. I did find appointment times seemed rather earlier than necessary, meaning I was from home longer than I expected to be, however the results of my treatment were beyond my expectations and I am truly grateful for your care. Thank you all very much.

Mary S

Excellent manner and professional service. The follow up phone call after the operation a really appreciated touch. Highly skilled and knowledgeable.

Kevan T

Had Cataract surgery at Spire Shawfair hospital and have to say that Dr Chan and the team were excellent throughout. I always felt looked after and they were very diligent in double and triple checking my details right down to having an arrow drawn on my forehead to confirm which eye was being operated on. The procedure went flawlessly form my side and being I was able to tell when the new lens was fitted as I could see the bright lights in better focus. I’ve had no discomfort or pain what-so-ever other than the feeling of a very tired eye. A full set of medication was provided with clear instructions discussed and backed up in print. The next day after cleaning, I can already see better and this should improve even further in the next few days.

Kevin F

I have just had a second cataract procedure performed by Mr Johnathan Chan and I am delighted with the result. My eyesight is now clear and detailed and I can enjoy the vibrancy of colours that I have missed whilst my eyesight has been impaired by cataracts.
Mr Chan and the team at Spire Hospital, Shawfair, do an excellent job and as a patient I appreciated their care and support throughout both operations

Susan B

Dr Chan works with Spire Shawfair. The relationship is excellent – at least from the patient’s perspective. I was taken on time and seen by various assistants who were clearly entirely familiar with what to do. Procedures were explained and assessments and examinations were conducted without any hiccups or delays. Explanations were full, and delivered with patience but quickly.

The procedure (cataract removal) was speedy and painless. Certainly, I have to apply drops to my eye which is a nuisance but it’s part of the job.

Dr Chan was always very polite and was clear about what he was doing, answered questions briefly and clearly. He proceeded quickly without seeming rushed. To my pleasnt surprise he telephoned the next morning to check on how I was – his routine but not everyone does that!

How well was it done? I won’t know for a few weeks! But no issues so far.

Mr Chan is a very professional consultant and put me at complete ease on everything I needed to know. I would highly recommend him to anyone needing eye surgery.

Alexander W

Everything went as planned for my cataract procedure. Minimal inconvenience during the procedure not least due to the way Dr Chan explained what steps he was undertaking and why.

Robert S

The cataract surgery I underwent on 12/01/23 and 26/01/23 proved to be a most professional and caring experience.

Margaret P

On Thursday I had my second cataract surgery with Dr Chan. Everything went very smoothly from my preoperative care to my prompt discharge with eye drops and information about post operative care. Dr Chan phoned me the next morning to check all was well. I felt well informed at every step of my journey and confident that I was getting the very best of care. Dr Chan was recommended by my sister who had a trickier issue than me. She commented on his kindness. I would echo this sentiment and highly recommend Dr Chan’s skill and expertise.

Elizabeth W

Mr Jonathan Chan is a great professional in his field and unique specialist in the complex cataract surgery. I would like to thank him for highly accurate calculation of intraocular toric lenses and for brilliantly done technical part of cataract surgery on highly myopic eyes. I had a great experience! He is the best!

Irina A

A 72 retired chartered construction engineer with 40 years experience, 4 on wishaw gh ppp. Second cataract op 1 month on, good result, clear distance vision, old specs still useful for reading. No nonsense team, modern building, good parking, easy access. Dr chan and team clearly know their business and I recommend their clinical services.

Peter C

Excellent care and advice given both pre and post operative. I was very reassured by Dr Chan’s attitude and his knowledge. Overall me has given me back my eye sight which is what I needed. He is very approachable and answered all my questions in the period going up to my first procedure.

Valeries S

Everything went well and smoothly and and everything explained in great detail what was happening so felt very comfortable and relaxed knowing I was in good hands, also the follow up phone call the next morning was great to hear dr. Chan say all went well and ask any questions was reassuring.

Janet P

Mr J Chan performed a cataract removal and replacement lens procedure on my right eye.
I attended a pre-operation appointment with Mr Chan where he assessed my eyes, told me about the procedure, discussed the possible outcomes and answered any questions I had; and at the end of the appointment I was given a date for my operation .
On the day everything went smoothly and timely. Mr Chan and the medical team explained everything that was going to happen to me and throughout my afternoon stay at the hospital I was made comfortable and felt very supported by all the staff. Hospital procedures can be quite daunting for patients, but at all times I felt I was in “safe hands.”
The following day Mr Chan telephoned me to check that I was well and advised me regarding future eye care. My operation was successful and after a period of recovery I can look forward to clear vision for the first time in several years, thanks to Mr Chan’s care and expertise.

Susan B

Excellent service. Mr Chan is an excellent surgeon with a friendly manner. He explains everything in a simple straightforward way. Your mind is put at rest in all that is going to happen. I would happily recommend Mr Chan to anyone who needed his services.

John W

I cannot recommend Dr. Chan highly enough. I had cataract surgery in both eyes.

The initial consultation was excellent and everything was explained clearly.

On the day of the operation, Dr. Chan checked with me before the operation. I was operated on under local anaesthetic and Dr. Chan talked me through the whole procedure. He was, at all times, extremely reassuring. Dr. Chan followed up the next day to check to see if there were any issues.

I had no adverse reactions or soreness after the surgery.

An excellent experience.

Paul M

Dr Chan is very courteous, professional and proficient. Whilst in theatre he talked me through the procedure of removing my cataract and replacing the lens. I was made to feel comfortable and relaxed throughout. I would highly recommend his services.

Murphy

I was diagnosed with cataracts in both eyes and chose Dr Chan from my healthcare provider’s recommended list . He has a background in paediatric surgery and great qualifications. Our first consultation was delivered professionally where he explained things clearly which put me at ease. I didn’t realise how nervous for my first op I was until I walked into the theatre. Overall, Dr Chan has a great team and my experience from admission all the way through to aftercare has been absolutely brilliant! I would highly recommend Dr Chan.

Lina H

I was apprehensive at first but Dr Chan and his staff soon got rid of my fears. Everything was explained to me and my questions answered. I felt I was listened to. The operation was over before I realised due to Dr Chans expertise and efficiency. His organisation of everything was really good too. I have rheumatoid arthritis and was in pain because of it. The nurses took note of this and made things a bit easier. Everyone was very caring and I am glad I had the operations as I find a difference in my eyesight even now. Things are clearer and brighter. I need to cope and my eyesight is very important so I am glad the operation was successful. The reason for that is Dr Chan and his caring team.

Carol H

Delighted with the results.

I was treated as a person, addressed by name, and my wishes mattered, even to enlarging the print 0n on-line documents . Very impressed

Margaret S

Clear to understand the difficulty of what was wrong with my eyes. The surgery was painless and efficiently carried out. All hospital staff were kind and caring.

Roy A

First class service and personal Aftercare

Derek B

At our first meeting Dr Chan quickly put me at ease with his kindly manner. His explanations about my condition and the surgery involved were clear and thorough. We discussed candidly what my expectations should be.

My questions were answered such that I felt comfortable and confident about the procedure. Dr Chan’s professional and caring way made the day of the surgery stress free for me. I appreciated the phone call from Dr Chan on the day before the surgery and also on the day after to check on my welfare.

Elizabeth H

A Life Renewing Experience. I was very happy with my experience with Dr Chan. My cataract operations went very well and we are both very pleased with the results. My eyesight had deteriorated quickly over a short period and I did not meet the driving standard. I was becoming extremely concerned and a bit worried but Dr Chan gave me reassurance and a new lease of life with new lenses. I will forever be in his debt.

Ian M

I would like to take this opportunity to thank you for doing a wonderful job on my wife’s eyes what a difference it has made for her she cannot thank you enough she is reading things now that was impossible before and quite a distance away in the beginning she was very nervous and very quickly you put her mind at ease so Dr Chan you keep up the good work and I will keep in touch when she gets her eyes checked and send you the results.

Best regards 

Ian and Christina

A cheerful and very professional surgeon who put me at ease for the procedure.

Michael B

Dr Chan put me at ease and explained the procedure he was very diligent and the operation was over very soon. All the staff treated me with great care, l was delighted.

Peter G

I had a cataract removal op last week with Dr Chan and cannot fault the care and attention I received. The whole team are amazing from Dr Chan to the anaesthetist, the nurses, catering staff and porters. Everyone is so friendly and do their utmost to explain everything and put you at your ease. I would highly recommend.

Rosaleen C

Many thanks Mr M, great to hear that you are doing well after your recent surgery. B W J Chan.

Thomas M

Dr Chan did my cataract operation and both eyes were done in 2 weeks. He is very professional and explained everything thoroughly at consultation. The whole process is completed smoothly and his team are friendly and put you at ease. There was a slight delay at second visit but this was out of Dr Chans control. So glad I’ve had both eyes done as already noticing the benefits and it’s only been 5 days since my second eye was done. Would have no hesitation recommending Dr Chan and his team.

Jmc

Dr Chan was extremely professional and helpful. Went out of his way to resolve all issues and make sure the operation went ahead as planned. All nurses and anaesthetist were also kind and helpful. Excellent service.

Mary A

Most impressed by the efficiency and personal care provided by the medical and nursing staff at Spire Shawfair Park Hospital.
Special praise is due to Mr Jonathan Chan not only for his professional skills but also for his courteous and caring relationship with his patients. This extends beyond the call of duty in ‘phone calls to check on post-operative outcome and well-being.

Aileen T

Recent cataract surgery carried out at Spire Shawfair Park, Edinburgh, by Mr. Jonathan Chan. The complete process from initial consultation to the operations was carried out with the utmost professionalism and care. Could not have been in better hands. While I was rather nervous to start with Mr. Chan explained the whole process in such a way that I felt safe and secure in his hands. The Nursing Staff were exemplary and so kind throughout. Special mention to Nurse Brigette who looked after me so well and made sure I was comfortable throughout.

Ian R

Both my wife and I were treated by Mr. Chan for cataracts. He was both professional and empathetic in regard to explaining the procedures that he would carry out.

On the dates of the procedures the whole experience for both my wife and I (we were treated on the same day and dealt with consecutively) was one of extreme efficiency and effective management of the whole process.

William T

Very, very good and would recommend anyone to use this service. I had a cataract procedure done by Dr Chan and the level of service was second to none including the after care service. His quality of work was exemplary and I am very happy with the service/outcome. The procedure itself took approximately 25 minutes and I was put at ease all the way through.

Colin H

I felt very safe throughout the procedure. Mr Chan was extremely professional. At the first consultation he explained in full the anatomy of the eye, what a cataract is and how it would be removed. The explanation was very helpful and reassuring. The operation went well and I am extremely happy with the result.

Bethia P

I recently had cataracts removed from both eyes by Mr Chan. From start to finish I felt I was in safe hands. Everything ran smoothly, and Mr Chan and his team could not be faulted. They were extremely professional, but at the same time friendly and reassuring. On both occasions Mr Chan phoned me the day after surgery to ensure everything was going well. I would unreservedly recommend Mr Chan and his team at Spire to anyone requiring cataract surgery.

Elaine M

Dr Chan is an excellent surgeon. He took time to explain the procedure and allowed plenty of time for any questions. He was reachable at all times and always quick to respond to any queries. He has excellent bed side manner and I am very grateful for his service.

Courtney B

I had 2 multifocal lens replacements for cataracts. Extremely nice and and great team. Very helpful and caring. Excellent outcome.

Rob S

The first step with Dr Chan was the consultation which he thoroughly explained allaying any fears or concerns I had with the cataract surgery. The operations were carried out with the utmost professionalism and care and consideration. The aftercare was explained fully and Dr Chan phoned the following day to make sure everything was as it should be. I am delighted to have my cataracts gone and to see more clearly and colours more vividly. I would recommend anyone who needs this to go ahead.

Margaret S

Highly professional and responsive cataract surgery from experienced surgeon.

Mr Chan performed cataract surgery on each of my eyes with a two week interval between operations. The operations both seem to have been successful and without complications at this point in time (two weeks after the second procedure). Mr Chan explained all procedures clearly and went out of his way to fit me into his, and the hospital’s, schedule in order to enable me to be able to resume driving. I recommend Mr Chan highly fly cataract surgery.

Gene T

Set at ease from the beginning to the end. At the initial consultation appointment Dr Chan was excellent in his listening and understanding. He was then excellent in his communication of what was required. He laid out extremely clearly what would happen. On each of the two days involved, everything went without a hitch and the procedures were carried out successfully. Follow up was careful with a personal next day telephone call each time. Instructions for post operation medical care were clear in written formation this case different type of eye drops were provided. All in all, the whole experience was excellent.

Jean S

I’ve just had a hard cataract removed by Mr Chan and a custom lens replacement inserted. I first had extensive examinations of my eyes by a nurse using various machines. Then my first consultation with Mr Chan. His manner was respectful and caring. He was very knowledgeable and experienced. When I returned to have the procedure I met excellent nurses, was given a comfortable chair to sit in in a very pleasant environment. Visit from Mr Chan, a freshly made sandwich offered before and after the op. The operation experience itself as good as an op can be. Mr Chan asked me to work with him through my cooperation. He told me from time to time where he had got to in the operation, which I much appreciated. After op, wheeled back to the comfy chair, rest, visits from nurses and Mr Chan. Post op regime thoroughly explained and printed. Discharged, accompanied to taxi by a nurse. Mr Chan rang me at home to check all was going well. It was. Am able to communicate with him if necessary.

Leonora K

Mr Chan

May i say this surgeon is the most amazing doctor I have ever seen he is not a brilliant surgeon but his manners are outstanding as I am very nervous he made me feel so relaxed and he is amazing the job he has done on my eyes it is just magical sitting here at my computer typing without any glasses again magical. We cannot forget the other doctors / nurses all the staff they make you feel so important.

Well done to you all I would and I do recommend Mr Chan and all the staff at Spire.

Margaret T

The whole experience, especially where Dr Chan and his “theatre” staff were involved was excellent. Good advice given at all times and the post experience was superb.

However a couple of minor concerns re the Day Care Ward experience. No-one kept me updated on why I was waiting for such a long time to be taken to theatre. I appreciate that medical surgery can take, in some cases, longer than expected but I do think that the patient should be kept updated – especially when the patient is a paying customer.

Also the eye drops shown on the discharge form were wrong. one drop was repeated twice on the form and, therefore, one drop was missed off.

Douglas L

From the outset when I met Dr Chan he inspired confidence in me. Initially he carried out laser treatment on my right eye that had previously had a cataract removed. The difference was instantaneous and amazing. I have a long standing injury to my left eye with a bit of metal lodged therein. After discussion with Dr Chan he agreed to remove the cataract with the proviso that it would help balance my vision allowing more light in but would not correct the long standing sight impairment. I am delighted with the result and after less than a week could see things with my left eye I hadn’t been able to see for years. I would recommend his no fuss, no nonsense yet approachable style to anyone seeking help with their sight and would definitely choose to see him again if the need arose.

James B

I was kept fully informed about my procedure in advance and was impressed by the care taken by each person I came in contact with to clarify and ensure I was comfortable and any queries were explained in detail. It was a very smooth running service carried out with good timing. A very happy experience for me.

Margaret S

Staff were very attentive & made sure I understood each stage of the process. The surgeon & anaesthetist on both occasions put me at ease. Dr Chan was caring, totally efficient and professional but also approachable.

I cannot comment on value I have no comparison as I had to use savings for this on account of the long NHS waiting list for cataract surgery.

Margaret B

Mr Chan was good at explaining what surgery was required and during the procedures kept me aware of what he was doing and what stage he was at. He gave me confidence in him which kept me relaxed. The follow-up phone call from Mr Chan personally was much appreciated.

Kenneth L

From consultation to cataract operations on both eyes Dr Chan was extremely diligent in his care of me as the patient. At the consultation everything was clearly explained, each operation took about 20 mins there was no discomfort throughout the procedures.

The greatest pleasure was the morning after the second operation when I was able to remove the eye patch, my vision was tremendous and the colour clarity amazing.

A very big thank you

Andrew M

Mr Chan gave me impeccable care when I underwent bilateral cataract surgery this month.

He was caring informative and thorough and was very professional in all respects. He was clearly respected by other members of his team and I recommend him unreservedly.

Graeme M

Found the experience very good and very efficient. No after effects. Vision vastly improved after cataract surgery.

Alan C

Dr Chan is one of a rare breed of professional clinicians in that he not only produces, from years of experience gained from contrasting scenarios in very different areas of the world, an accurate diagnosis but he clearly also has that uncommon gift of getting to the heart of the problem very quickly and providing reassuring solutions to patients with complex ocular problems as he did for me.

Graham G

Dr Chan recently carried out cataract removal surgery on both eyes. The difference in my eyesight afterwards was dramatic. I had no problems with the procedures, no pain, and excellent after care. I cannot thank Dr Chan enough for his excellent work. Throughout the entire process he was very caring and his knowledge, expertise, and professionalism was exemplary. I would have no hesitation to recommend Dr Chan to anyone.

James M-32

Have just had cataract procedure on my right eye and am amazed at the huge improvement in vision in just a few days. At all times I was kept fully informed of the procedure and I am so pleased and grateful to Dr J Chan and his team for being so kind and looking after me so well. I am now looking forward to having the left eye procedure scheduled for two weeks.

Christine R

I have recently had cataract surgery performed by Mr Chan, having been told my cataract was particularly dense and the risks were greater than normal, I felt completely confident by his calmness and professionalism. I would not hesitate in recommending him.

Thank you for the restoration of the sight in my left eye and your team for the care and professionalism.

Frank Gray.

I have had a cyst, a lump under my eye for a year now, I’ve been to many doctors, nhs, opticians and they all gave the same advice, which hardly made a difference. However Dr Chan, even from the first consultation was intelligible and allowed for me to have an operation within the next few months, whereas the NHS would’ve take more than a year to. Before the surgery, Dr Chan made sure to put my mind at ease and tell me everything about the surgery, which helped a lot already. I wasn’t put to sleep even though it was a heavy operation, however nervous I was Dr Chan made me feel so much better. I am so glad I went through him instead of NHS. He was so kind and caring, he made the scary operation feel like a breeze. And only a few weeks later, there is absolutely no swelling, bruising or even any signs I’ve had an operation; my face looks perfectly normal. I can’t thank him enough and I highly recommend him to everyone, he really does do his job well!

Annon

Mr Chan removed cataracts in both my eyes. I was very pleased with the treatment I received as it was completed in a very professional manner. On both occasions, there was no bruising or visible marks after removal of the cataract. I would highly recommend Mr Chan’s service to others.

James M

Mr Chan performed two cataract operations for me two weeks apart and within 2 weeks of my initial consultation. Thus I avoided a two year wait to have it done on the NHS. Mr Chan explained everything clearly and was very reassuring, kind and caring. He telephoned me the following morning after each procedure and checked everything was alright. I cannot recommend him highly enough. All of his staff were extremely professional and caring and are a credit to him. I look forward to many more years of good eyesight hopefully enabling me to remain independent and driving my own car.

Annon

Visited Dr Chan for minor eye surgery. Dr Chan is lovely, he explained everything and took his time to make sure I fully understood everything about the procedure. He offered me an appointment swiftly and I’m so pleased with the results. Very highly skilled Doctor, the whole experience was perfect.

Annon

Excellent service from Mr Chan and his team. Cataract surgery on both my eyes has been very successful restoring my sight with very little discomfort.

Angela G

I was well  taken care of from start to finish of my procedure everything explained to me so no surprises all went very well no pain  all’s well very thankful 

Stella Glass

Tin is a lovely very caring man and a genius surgeon – highly recommend. Our 16 year old trainee jockey daughter had to have 2 cataracts removed and replaced with new trifocal lenses. All caused and complicated by type 1 diabetes. Her vision is now approaching 20:20 and her life has changed completely.

George L

First class experience for all the Team and Mr Chan who made everything run smoothly and kept me informed step by step.

Anon

Excellent service from first consultation through to final surgery. Mr Chan was extremely professional throughout, explaining the medical problem and the possible different options for repair. The communication between the various members of staff was excellent, being kept up to date from pre-admission through to discharge. I felt it was quiet expensive but in the end worth the money for the efficiency and very prompt admission dates. Mr Chan was extremely professional, approachable and helpful throughout. I feel I made an excellent choice in deciding to have my surgery performed at Shawfair Edinburgh and choosing Mr Chan as my consultant. I cannot recommend him enough. Many thanks to everyone involved in my care. I would highly recommend to anyone.

Anon

Mr. Chan – provided first class service which was superb – i just need back up glasses for reading occasionally- I’m now back driving- hurray!
Absolutely first class service from consultation to operation- I’m utterly thrilled, actually totally shocked at the results and cannot fault anything- hugely recommend your services and your team for a splendid operation and service!

Marlene

My eye surgery was a new experience, being awake for the operation! Dr Chan was amazing, talking me through the whole procedure with instructions and reassurance all the time. To be honest, it was easier than having a filling at the dentist! A very talented and skilled professional. All done in twenty minutes, too.

Ian D

Cant fault it from initial consultation to end result. Five Stars!

Marie S

Mr Chan is an excellent, kind, caring surgeon. He explained everything he was going to do and was reassuring throughout. Both my procedures went very smoothly and Mr Chan contacted me by phone after each to check on my progress. At all times I felt I was in very competent and safe hands. The outcome of my cataract surgery is very good.

Linda C

Mr Chan is a delightful and interested person who really cares about his patients and knows his job well.

Ian H

Very charming and thoroughly professional – highly recommend

Louise

I found Mr Chan very professional helpful and careful to make sure that I was fully aware of the procedure and aftercare that was required. I would not hesitate to recommend Mr Chan to anyone requiring his field of expertise.

William

I had eye surgery at Shawfair Hospital performed by Dr Chan. I was really impressed by the care and attention by Dr Chan and his team. The whole procedure was explained in detail by Dr Chan and the nurses were really pleasant and friendly making the experience very relaxing. The medication provided was explained and a copy of the instructions made it easy to follow. I would have no hesitation in recommending Dr Chan and team to anyone having eye surgery.

Kathie

Absolutely brilliant experience, I was well looked after from start to finish. I would have no problem recommending him. My eyes are better than I ever expected they would be. He made me feel at ease always letting you know what was happening during the surgery. I have had no pain or problems since my surgery and I am very pleased with the results. Anyone considering cataract surgery should go for it, it is well worth it.

Linda C

I was very pleased with the treatment i received at Shawfair hospital. I thought your explanation of the work you would do on my eyes was very clear so that I could understand it and wasn’t anxious about what was to happen. Likewise when you were operating it seemed clear what was happening which was reassuring. In the ward the staff were friendly which is just as it should be.

With Many Thanks

Margaret MacGregor

I saw Dr Chan regarding squint surgery as my left eye was very noticeably out of alignment. From first appointment to my final check up Dr Chan explained everything clearly, managed my expectations and was friendly and professional throughout. The surgery was arranged quickly and Dr Chan and the Spire staff looked after me extremely well. The result was beyond my expectations – I am very happy with the outcome, thank you so much Dr Chan

Anon

Mr Chan did a cataract operation on both eyes, 2 weeks apart. Both were very successful and Mr Chan undertook the surgery in what was (to me at least) a very skilled, empathetic and professional manner. What stood out for me was his words of comfort (particularly through the first operation) and letting me know what was going on. I also was impressed that he called me the day after both operations to make sure all was OK. The entire experience was excellent, and if anyone reads this who is worried about someone poking your eyes with a sharp stick, don’t be. The procedure is painless and doesn’t last too long. The difference in my eyesight is unbelievable and I’d like to thank Mr Chan and his team for their excellent care and professionalism.

Brian T

Dr Chan performed cataract surgery on my left eye. Throughout consultation , operation and after care he was always professional , empathetic and respectful! He delivered an excellent service, removed anxiety and has restored good vision. I have already recommended him to two of my friends who are contemplating the same treatment. A big thanks to him and his team at Spire.

Keith P

The experience was excellent. When a student nurse at St Mary’s, Paddington in the 1950s I witnessed the cataract operation in theatre and vowed I would never have that operation myself. But Mr Chan assured me so much had changed from that time. And it certainly had which I have been telling my friends. Most of all I was so taken with Mr Chan’s courtesy to his operating staff in theatre. Now, the recovery stage completed it is wonderful to see how I did thirty years ago. Many thanks to him and his very pleasant and kind nursing staff.

Annon

I recently had cataract operation by Dr Chan I have to say he was so lovely. He put me at me ease before and during operation and followed up the next day to make sure all was ok. Lovely man.

Annon

Dr Chan was very helpful prior to both of my eye operations and afterwards. Good communication and always responded to any questions I emailed etc.

Thank you Dr Chan

Annon

I was very pleased with the very professional and knowledgeable care from Mr Chan for recent cataract surgery (trifocal lens replacement). I was diagnosed with early onset cataracts (mid-40s) with high myopia. Dr Chan provided excellent care, ensuring I understood the procedure and possible side effects. The operations were successful and it has been quite literally life changing to not require glasses or contacts after 35 years! Mr Chan has provided thorough follow-up care. The service provided at the Shawfield Hospital was really excellent. I’d recommend Mr Chan to anyone requiring eye surgery.

SarahA-1006

Pre-operation information well prepared and presented, with excellent nurse attendance pre- and post-operation. Patient made comfortable and reassured. Successful surgery and the feeling of being in good hands. All in all, a very satisfactory experience.

Mr C. F.

My appointment was made to see Mr Chan at fairly short notice at end of 2020 and I was extremely happy to see him for my consultation within 2 weeks of appointment being made. I subsequently saw him again to have both my cataracts removed and replaced within 1 month of original appointment. All of the services he provided was entirely to my satisfaction and should it be necessary to see him further I would have no hesitation in doing so.

Mrs M. S.

I was referred to Dr Jonathan Chan following being diagnosed as Intermittent Angle Closure in both eyes by my optician.

Dr Chan following confirmation of my condition acted swiftly to reduce the risk to my vision whilst buying some time prior to lens replacement surgery.

I cannot express enough how completely satisfied and delighted I was in the speed of care and personal attention Dr Chan has given me. He was available 24/7 when I had any concerns. His knowledge, manner and professionalism is absolutely first class. He talked through every step of the process ensuring I had a full understanding of all of the procedures. I wouldn’t hesitate to recommend Dr Chan to any of my friends or contacts as he is a wonderful Ophthalmic Surgeon which I have been very fortunate to meet during this very unexpected and worrying part of my life .

Mrs H. B.

Since the operations the whole world is brighter looking forward towards my gardening and lawn bowls in several weeks.
Can’t thank Dr Chan enough

Mr D. P.

From the moment I picked up the phone to enquire about operations at Spire Healthcare to the completion of my two operations I received excellent care and attention.
Thank you Dr. Chan, Nurses and Administration staff. All was completed within one month.

Mrs M. J.

Mr R. had a history of high myopia (high short-sightedness) and astigmatism and since early childhood had been wearing strong prescription glasses. His vision deteriorated gradually over the previous year and breached DVLA driving standards. He underwent successful bilateral cataract surgery with special multifocal lens implantation under local anaesthetic. He is now totally glasses-free with no correction required for either distance vision (e.g. for driving), mid-range vision (e.g. computer work) or close-up vision (e.g. for reading). He is extremely happy with the outcome of his surgery and with the experience and management of his care.

MR J. R.

Mr McD is a farmer who came to see me because his deteriorating vision was causing him difficulty driving his tractors on the farm. He underwent successful cataract surgery with multifocal lens implants and was very pleased with the resulting unaided vision of 6/5 distance vision and N4 reading vision.

MR J. McD.

Mr F is a retired pensioner with a history of optic nerve damage from past treatment for a pituitary tumour. He had recently developed cataracts and subsequently failed his driving test. He underwent successful bilateral cataract surgery with multifocal lens implants which resulted in very good vision and enabled him to regain his driving licence and his independence.

MR E. F.

Mrs W. had developed dense cataracts in both eyes and her poor vision was depriving her of her enjoyment of reading and watching television. She underwent successful bilateral cataract surgery with multifocal lens implantation and now is glasses-free and once more enjoying her hobbies and her daily activities.

MRS A. W.

Mr W. L., had his reading vision compromised by the development of cataracts in both eyes and the latest glasses from his own optician were not helping. He had successful bilateral cataract surgery with multifocal lens implants and was very happy with the visual outcome.

The following patients had Monofocal Lens Implants (i.e. this corrects distance vision only and so reading glasses are required even after successful surgery).

Mr W. L.

MRS S. had developed cataracts in both eyes. She had a history of a divergent ‘lazy eye’ during childhood, which, in spite of squint surgery and patching treatment elsewhere, retained poor vision. As the visual potential of that eye was poor, she underwent cataract surgery with implantation on her fellow eye. This resulted in a very good visual outcome on her only ‘good’ eye and she was extremely happy with the surgical outcome.

MRS F.S.

Mr C. had a very complex ophthalmic history which included dense cataracts, glaucoma and pseudoexfoliation syndrome. He was also on oral Tamsulosin medication (for his bladder problem) and this drug is known to increase the risk of surgical complications during cataract surgery. He underwent successful bilateral cataract surgery with implantation and was very pleased with the visual outcome.

MR R. C.

Mr M. was originally referred to me for deteriorating vision in the right eye which was thought to be due to lens capsule thickening following right cataract surgery in another unit a few years previously. During my examination, I found that the cause of his poor vision in the right eye was in fact a retinal detachment and referred him immediately for retinal surgery. After his recovery from this, he underwent cataract surgery on the fellow eye. This also corrected his high myopia and he is now glasses-free for distance and is very happy with the visual result.

MR E. M.

Mrs S. had a longstanding history of poor vision in both eyes due to macular degeneration. Her local eye department had actually discharged her and had recommended for her not to have cataract surgery because her visual prognosis was very poor due to the macular degeneration.

I discussed with her at length how, although the macular degeneration appeared advanced, the cataracts were also very dense and on balance, there was a good possibility of some visual gain following cataract surgery. She decided to proceed with bilateral cataract surgery with implantation and is now extremely pleased to be able to see 6/9 unaided distance vision.

Mrs J. S.